Quarterly Program Monitoring Report

LAST UPDATED: April 07, 2022
Skip Navigation LinksPerformance Triad / My Army Wellness Center / Quarterly Program Monitoring Report
Army Wellness Center Quarterly Program Monitoring Report

The Quarterly Program Monitoring Report (QPMR) provides detailed program monitoring data for all Army Wellness Centers (AWCs) within the enterprise program. This includes important measures such as utilization rate, number of visits, ratio of services per visit, and demographic data. The QPMR is used at a local and enterprise level for stakeholders to stay informed of key performance metrics. The QPMR is produced by the Public Health Assessment Division (PHAD) and actioned through the Army Wellness Center Operations division (AWC Ops).​

Army Wellness Centers provide services that promote the Army Performance Triad (P3) mission of the synergy of sleep, activity and nutrition to achieve your optimal performance.

To view the full Army Wellness Center Quarterly Program Monitoring Reports, please visit the Army Wellness Center Reports section of our Download Center​.

To find an Army Wellness Center near you, please visit our Army Wellness Center Locations page.

To learn more about the Army Wellness Center services, please visit our Army Wellness Center Services page.

A few key takeaways for FY22Q1:

  • Thirty-three AWCs/AFWCs saw 19,642 clients with 36,509 visits. All client encounters are documented in electronic medical records and the Health and Wellness Tracker (HWT) enterprise client tracker.
  • The majority of clients were male (68%), Active Duty (82%), and most were between the ages of 18 and 25 (40%), or 26 and 35 (36%).
  • There was an overall ratio of 1.8 services per visit. Services include Biometrics, Metabolic Testing, Fitness Testing, Body Composition Analysis, Biofeedback, Health Coaching, and Health Education Classes.
  • The average utilization rate was 87%. As a reminder, the measure of staff efficiency for fully implemented AWCs changed in FY21Q4 (8.5 visits per day) from previous quarters, where Health Educators were expected to see 10.5 visits per day. Therefore, utilization during and after FY21Q4 cannot be compared to previous quarters.
  • Client satisfaction remained high at 98%, a reflection of AWC’s/AFWC’s continued dedication to AWC clients.​

OVERALL QUARTERLY SUMMARY FOR FY22 Q1


Note: Although there are currently 35 Army Wellness Centers (AWCs) in operation, this report only includes AWCs that have been operational for at least two full fiscal quarters.​

Utilization
  • 19,642 unique clients served by 33 AWCs.
  • ​​36,509 visits to 33 AWCs.
  • ​​Overall ratio of 1.9 visits per unique client.
  • Overall ratio of 1.8 services per visit.
  • ​​The overall utilization achieved for fully implemented AWCs was 87%.​​​
- Target (100% utilization) = 8.5 visits per Health Educator per day for fully implemented AWCs (operational for ≥ 1 year).
- The measure of staff efficiency for fully implemented AWCs in FY21Q4 (8.5 visits per day) is changed from previous quarters, where Health Educators were expected to see 10.5 visits per day.This revised formula will be used to measure staff efficiency for AWC Health Educators at fully implemented AWCs for the foreseeable future.
Utilization by Active Duty (AD) Soldiers Meeting Army Physical Fitness Test (APFT) 2-mile Run Time Criteria for Musculoskeletal (MSK) Injury Risk
  • 53% of Active Duty Soldiers who visited the AWC for the first time during this reporting period met the criteria for MSK injury risk based on 2-mile run time.

Client Satisfaction Ratings

  • Overall client satisfaction was high (98%).

Demographics​

  • Majority of clients were male (68%), Active Duty (82%), and most were between the ages of 18 and 25 (40%), or 26 and 35 (36%).

​NOTE: The AWCs continue to experience significant shifts in service delivery because of the Coronavirus 2019 (COVID-19) pandemic. This Quarterly Program Monitoring Report (QPMR) summarizes the FY22Q1 data, and demonstrates the AWCs’ continued flexibility to adjust services, resume operations during the pandemic, and improve AWC utilization.​



Data source: Army Wellness Center Health and Wellness Tracker – January 2022 export.
Data not available for Fort Benning and Fort Belvoir.
The AWC facilities with utilization over 100% have exceeded the target for the number of clients seen per Health Educator per day. Utilization over 100% in FY21Q4 may be driven by the revised formula where the number of visits per Health Educator per day changed from 10.5 visits to 8.5 visits​

Army Wellness Center
Data source: Army Wellness Center Health and Wellness Tracker – January 2022 export.

Data not available for Fort Benning and Fort Belvoir.

AWC Report 

​​Data source: Army Wellness Center Health and Wellness Tracker – January 2022 export.
Data not available for Fort Benning and Fort Belvoir.

STAY CONNECTED
Join the discussion
 
Facebook Twitter YouTube Cookpad Contact Us
P3 PARTNERS
Working together for a healthy community
 
U.S. Army Army Medicine Human Performance Resource Center ArmyFit Army Community Resource Guides